Private purchase

Whole Sale

Private Purchase

These are the main terms and conditions for purchase of goods sold by Naucler Design. If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify us.

Please read through the Terms carefully before placing your order and then if you are ordering from our website print a copy for future reference.

We may change these Terms from time to time without notice to you. However, any changes will only apply to any subsequent orders received.

Purchasing from our website or Etsy

You must be over 18 to buy anything from us.

The details on our websites or on Etsy are not offers that you can accept. The contract between us will be formed once we confirm to you acceptance of your order. We will do this by email, when we dispatch the goods. Prior to then we will be under no obligation to supply you with the goods you have ordered.

It is your responsibility to verify that your email address is in proper working order and must assume the risk of all consequences for transmission or operational failures

Data Protection

Please note that by sending us your order, you agree to us using your personal details in order to supply the goods to you (which may involve passing them on to relevant third parties such as delivery firms). We will ask for your permission if we wish to use your details for any other reason [and you may ask us in writing to remove your details from our system by writing to our address.]

Price

The price shall be the price quoted on the website or on Etsy (all articles are subject 25% VAT if applicable) except for when we make an error. If we have made an error, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask you if you still wish to place your order with us. If we have not heard back from you within 10 days, then we will presume that you did not want to place your order again with us and we will give you a full refund if you have already paid.

You will be required to pay extra for delivery.

Payment and Delivery

Payment can be made by Paypal only.

Delivery is carried out by the Swedish Posten. All deliveries are insured.

We will deliver to the address given to us by you at the time you place your order. Please allow 30 days for delivery after you have paid all sums due to us. If we are not able to deliver at the designated time frame, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.

We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control.

We strongly suggest that, upon receipt, you inspect the goods and advise us if the delivered goods are not what you ordered or are faulty.

We will not be liable under our agreement with you for any loss or damage caused by us or our employees or agents in circumstances where:

1. there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;

2. such loss or damage is not a reasonably foreseeable result of any such breach;

3. any increase in loss or damage results from breach by you of any of these Terms.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

Import duties and charges will be levied as soon as the parcel has reached your country. These charges are to be borne by you. Detailed information will be given by the customs authorities responsible.

As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. These terms and conditions shall not affect those rights.

Our liability to you in the event of death or personal injury from our negligence is unlimited.

Availability of goods you order

If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete refund of any sums that you have paid.

Returns

All of our items come with a 14 day money back guarantee. If you are unhappy with any of our products or you would like to exchange them for a different size, an alternative product or a refund of your money please read our conditions below.

Goods must be returned in their original condition and packaging. Goods will only be accepted that are returned as new, i.e. have not been washed or worn, with tags and labels still intact. If any of the above conditions are not met we reserve the right to return the goods to you at your expenses.

Please note we will not be responsible for returned items lost in the post back to us, so we suggest you use Special Delivery or Recorded post or some other method of insured post to safeguard yourself.

All products are inspected before dispatch, however in the unlikely event that your goods are faulty please return within 30 days. We regret that we are unable to accept any faulty items back after this time. Please return the item in a clean condition, in its original packaging. If the item is faulty we will cover the cost of your return postage.

General

The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.
If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.
The Terms and conditions in English have preferential right of interpretation.
Relevant Swedish law will apply to any contracts between us.

Definitions

"you" and "your" means the person, firm or company who enters into a contract with us.

"us", "our" and "we" means Naucler Design.

Whole Sale

These are the terms and conditions for whole sale purchases of goods sold by Sophie Naucler HB, (called Naucler Design below). If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify us.

Please read through the Terms carefully before placing your order and then if you are ordering from our website print a copy for future reference.

We may change these Terms from time to time without notice to you. However, any changes will only apply to any subsequent orders received.

Purchasing on whole sale prices

For purchases on the whole sale prices list, the you need to fullfill all the requirements listed below:

• be legaly adult in your country and least 18 years of age

• purchasing for the sole purpose of selling to other customers than your self.

• ordering for at least the minimum order required as presented in the whole sale price list or have a written sale on commission contract with Naucler Design

The details on our websites or on Etsy are not offers that you can accept. The contract between us will be formed once we confirm to you acceptance of your order. We will do this by email, when we dispatch the goods. Prior to then we will be under no obligation to supply you with the goods you have ordered.

It is your responsibility to verify that your email address is in proper working order and must assume the risk of all consequences for transmission or operational failures

Data Protection

Please note that by sending us your order, you agree to us using your personal details in order to supply the goods to you (which may involve passing them on to relevant third parties such as delivery firms). We will ask for your permission if we wish to use your details for any other reason [and you may ask us in writing to remove your details from our system by writing to our address.]

Price

The price shall be the price quoted in the whole sale price list (all articles are subject 25% VAT if applicable) except for when we make an error. If we have made an error, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask you if you still wish to place your order with us. If we have not heard back from you within 10 days, then we will presume that you did not want to place your order again with us and we will give you a full refund if you have already paid.

You will be required to pay extra for delivery.

Payment and Delivery

Payment can be made by Paypal only.

Delivery is carried out by the Swedish Posten. All deliveries are insured.

We will deliver to the address given to us by you at the time you place your order. Please allow 30 days for delivery after you have paid all sums due to us. If we are not able to deliver at the designated time frame, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.

We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control.

We strongly suggest that, upon receipt, you inspect the goods and advise us if the delivered goods are not what you ordered or are faulty.

We will not be liable under our agreement with you for any loss or damage caused by us or our employees or agents in circumstances where:

1. there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;

2. such loss or damage is not a reasonably foreseeable result of any such breach;

3. any increase in loss or damage results from breach by you of any of these Terms.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

Import duties and charges will be levied as soon as the parcel has reached your country. These charges are to be borne by you. Detailed information will be given by the customs authorities responsible.

As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. These terms and conditions shall not affect those rights.

Availability of goods you order

If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete refund of any sums that you have paid.

Returns

All of our items come with a 14 day money back guarantee. If you are unhappy with any of our products or you would like to exchange them for a different size, an alternative product or a refund of your money please read our conditions below.

Goods must be returned in their original condition and packaging. Goods will only be accepted that are returned as new, i.e. have not been washed or worn, with tags and labels still intact. If any of the above conditions are not met we reserve the right to return the goods to you at your expenses.

Please note we will not be responsible for returned items lost in the post back to us, so we suggest you use Special Delivery or Recorded post or some other method of insured post to safeguard yourself.

All products are inspected before dispatch, however in the unlikely event that your goods are faulty please return within 30 days. We regret that we are unable to accept any faulty items back after this time. Please return the item in a clean condition, in its original packaging. If the item is faulty we will cover the cost of your return postage.

When returning goods from outside the EU, please indicate clearly on your customs declaration that the goods are being returned for repair or refund / exchange, otherwise duty may be payable. Goods with incorrect customs declarations will not be accepted by us and will be returned to the sender.

General

The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.

If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.

The Terms and conditions in English have preferential right of interpretation.

Relevant Swedish law will apply to any contracts between us.

Definitions

"you" and "your" means the person, firm or company who enters into a contract with us.

"us", "our" and "we" means Naucler Design.